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Aligned Franchisee Association

Technical Q&A

Have a question that keeps you from signing up?  Check below for the answers to questions that others have had, or ask a new question in the form below.

Stripe Payment Page
Q: Multiple Clinics at Once.  How do I sign all of my clinics up once I get to the payment page?  Right now it is only showing a subscription fee of $29.
A: Change the Quantity.  On the payment page, there is a "Qty" button. (For example, if you have 7 clinics, you will change the Qty to "7.").  Please see the gallery of helpful images and videos below, if you are having trouble finding the "Qty" button. Note: On a smart phone, you must first click on "Details."
Q: Invalid Phone Number.  I'm getting an error message on the payment page: "Your phone number is invalid." What should I do?
A: Try a different device.  If you are on your desktop computer, your mobile phone may work better.
Q: Using Different Credit Cards. Can I do separate transactions for each of my clinics, using the same email address?
A: Yes.  You use the same email address and phone number for each of your separate transactions.

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Gallery

Desktop

Qty on Stripe_desktop.png

The yellow circle points out the location of the "Qty" button on desktop and laptop computers.  Here you can change the QUANTITY of clinics that you are subscribing with.

Mobile

Watch this short video to see the location of the "Qty" button on your smart phone. (First you must click "Details.")  Then you can change the QUANTITY of clinics that you are subscribing with.

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